Refunds
a year ago

What happens when I approve an online refund request?

Approving a refund request where the refund method is PayPal, Venmo, or Zelle:

  • Queues a payment by 6L to your customer to the value of the amount requested in the refund request

  • Creates an obligation to reimburse 6L for the refunded amount plus any fees incurred by 6L in processing the payment request.

NOTE: ZippyAssist does not process offline / manual processes such as cash/check.

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