Hi everyone. Yesterday we rolled out some updates to the dashboard.
Configurable Tables: Users will now be able to adjust the size of columns within tables as well as pick and choose what data they would like to see displayed. View more information here.
Audit Users: Added an audit log that allows Owners to see all actions that dashboard users are taking in regards to help requests, refund requests, voice calls, and customer records. View more information here.
Feedback Equipment ID: You can now choose whether or not to ask the customer to optionally provide a machine ID when leaving feedback. This can be toggled on from Customer App Settings > App Content.
Wallet Bank Transfer Support: Added the ability to use bank transfer as a method to fund your Wallet. This has the benefit of smaller transaction fees (0.8%) than the current credit card option (2.9% + 30¢). Funds will have to process and clear before they can be used to send refunds.
Prefill Customer Information: If a customer has left a request in the past the system will automatically prefill that customers contact information prior to them submitting the request.
Reach out to us if you have any questions!